Shipping Policy

At Minito World, we work hard to make sure your little one's favorite outfits reach you safely and on time.

Order Processing

• all orders are processed within 1–3 business days

• orders placed on weekends or public holidays will be processed on the next business day

• during sales or peak seasons, processing times may be slightly longer

Shipping Time

Estimated delivery times:

• major cities: 2–5 business days

• other locations: 3–7 business days

delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

shipping charges are calculated at checkout based on your location and selected shipping method.

we may offer free shipping on qualifying orders during promotional periods. any applicable free shipping offer will be displayed at checkout.

Order Tracking

once your order has been shipped, you will receive a confirmation email or message with tracking information, if available, so you can follow your package's journey.

Delivery

please ensure that your shipping address and contact information are correct before placing your order. we are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

if no one is available to receive the package, the courier may attempt redelivery or contact you for further instructions.

Delayed or Lost Shipments

if your order has not arrived within the expected delivery timeframe, please contact our customer support team. we will work with the courier to locate your package and resolve the issue as quickly as possible.

Damaged Packages

if your package arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the package and items. we will review the issue and provide an appropriate solution.

International Shipping

currently, we only ship within our available service regions. if international shipping becomes available, this policy will be updated accordingly.

Contact Us

if you have any questions about shipping or your order, please contact our customer support team through our Contact Us page. we are always happy to help.